Lightroom Support

Professional Lightroom Classic help — remote support, in-person support, training, and workflow setup to make Lightroom faster, simpler, and more reliable.

Whether you’re brand new to Lightroom or you’ve been using it for years and things have become messy or slow, I can help you regain control.

With years of hands-on experience using and teaching Lightroom Classic, I’ve encountered countless unexpected issues — including problems many photographers don’t even realise have a solution. If you’re facing a strange or confusing issue that isn’t covered in standard Lightroom guides, I can usually identify the cause and provide a clear fix.

  • 1

    Lightroom Classic Support (Remote Fixes)

    - Lightroom running slow or freezing
    - Missing folders / missing photos/file path problems
    - Import or export problems
    - Catalogue errors and performance issues
    - Migrating catalogues between laptop and desktop (including safe syncing best practice)

  • 2

    Speed & Performance Optimisation

    If Lightroom feels laggy, I can help improve performance through better settings, catalogue maintenance, and storage optimisation.

  • 3

    Lightroom Setup From Scratch

    Perfect for beginners, new computers, or a clean start. I can help you set up Lightroom properly from the outset — using a simple, less-is-more approach that avoids the common frustrations many users experience when setting things up “out of the box”. This includes safe catalogue creation, backup routines, and the best preferences for your system.

  • 4

    External Drive & RAID Advice

    If you’re unsure what storage you need, I’ll help you choose the right solution for your photos and budget — including external drives, SSD vs HDD, RAID systems, and reliable backup strategies.

  • 5

    Organisation & Filing System (Made Simple)

    If your Lightroom library is chaotic, I’ll help you create a clear structure that works long-term — including organising images, creating a logical filing system, importing correctly, and renaming folders where needed.

  • 6

    1-to-1 Lightroom Training

    Personal training designed around your photography — helping you edit faster, organise smarter, and export correctly for print, web, and clients.

How It Works

You can choose the support option that suits you best:

Option 1: In-Person Support

If you prefer face-to-face help, I offer in-person sessions where we can work through your Lightroom setup, workflow and organisation together.

These sessions can also include a proven editing workflow that teaches you how to evaluate an image and decide what it needs first. This logical process then leads you to the correct toolset — no guessing and no jumping from one editing slider to another — delivering consistent, repeatable results. This methodology has been honed over years of experience and is designed to simplify and transform your editing workflow.

In-person 1-to-1 sessions are based in the South of England. For this reason, secure remote support tends to be the preferred option for many clients. Remote sessions mean you do not need to be based locally (or even in the UK) — I have supported clients from far and afield, including overseas (time zone permitting).

Most clients choose secure remote support — it’s quick, convenient, and allows me to help you directly on your own computer while you watch and learn step-by-step.

Remote sessions are provided using Zoho Assist, a trusted and secure remote access solution.

Learn more about how remote support works here: Secure Remote Support (Zoho Assist)

  • Quick fixes when you’re stuck
  • Diagnosing problems without guesswork
  • Fixing issues in real time
  • Helping you learn as we go, step-by-step
  • No need to arrange an on-site visit — support can often be provided quickly and simply

To arrange remote support, just get in touch and I’ll confirm the next available time slot. Remote support is subject to availability.

Need help now? Call 07540 877068 to arrange remote support (subject to availability)